Business Case Study: Turner Industries

Business Case Study: Turner Industries 

Turner Industries has provided heavy industrial services for over 57 years in the southern region of the United States. With over ten offices, Turner Industries employs over 20,000 workers from industrial construction and maintenance to employee placement and outsourcing. Though they are a one-solution company and focused on cost minimization for clients, the cost of preventable musculoskeletal disorders in their own workforce population was on the rise. In this industry, MSDs are relatively common — and expensive. The average MSD costs nearly $60,000 per injury, not including revenue, lost time, or replacement staff. The CEO, Executive VP and General Manager of the Equipment and Rigging Division decided that it was time for an employee wellness facelift. 

“Turner’s continuous goal is to always improve the health and wellbeing of the employee: employee first.”

Challenges

Turner Industries wanted to improve quality of life to all employees, and to simultaneously find a risk mitigation solution for the high cost of workers’ compensation claims. They initiated an Employee Wellness Program in 2016 to provide their employees with health awareness, education, and a support system of health professionals. But they were missing a big piece of employee health: musculoskeletal wellness and injury prevention. There are few proactive, efficient and effective solutions on the market that address deficiencies with corrective and preventative programming. Further, Turner Industries needed the ability to aggregate data to understand injury trends across their employee population. 

Solution

The solution: develop a sustainable, scalable employee evaluation program encompassing risk mitigation, employee musculoskeletal health and wellness, and workforce safety. Turner Industries needed a solution that was easily and quickly implemented.

For each employee, Kinesics provided a condensed, 20-minute evaluation of range of motion measurements that are most commonly utilized throughout the orthopedic and allied health professions for injury rehabilitation. Employees remained in their work attire, only removing shoes. In half an hour, the employee had completed the full range of motion evaluation, the results review, and received a customized interventional program based on their individual vulnerabilities. 

Turner Industries was proactive: with thousands of employees, executives saw a need for implementing a preventative solution to musculoskeletal disorders. By investing in their employees health, the benefits outweighed the cost, ultimately trickling down to increase productivity and performance.

Results

For 117 Turner Employees, 5,827 total measurements were taken. 8% of all measurements were severely restricted, 42% were moderately restricted, and only 50% of all employee measurements fit into the ideal range of motion category. 

After four months of independently working through an individualized mobility plan, the sample population was remeasured. The aggregate percent of ideal increased from 81% to 85%. 

Generally, workplace injury proneness stems from severe muscle restrictions and imbalances. The Turner Industries Target Population was able to decrease the number of severe measurements by more than half — from 482 to 195 total severe measurements. 

Not only that, but many of the moderate measurements improved to ideal. Of the first evaluation, 50% of all measurements (~2900 measurements) were in the ideal range. After four months, that number increased to 3,269 ideal measurements. 

Better than that increase is the improvement in quality of life for heavy machinery workers. One machinist in the Equipment and Rigging division said, “I had back pain every day before. After 3 months of doing my stretches, my back pain has gone away.”

Christian Daigle